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FREQUENTLY ASKED QUESTIONS

  • How often do you restock?
    We restock every three weeks. Back orders will be handled expeditiously as possible.
  • When will my package arrive?
    Your package will arrive in 5-7 business days.
  • What method is used for shipping?
    We use USPS for shipping.
  • How can I get in touch with your customer service team?
    You can reach us at lamonaebeautybrand@gmail.com.
  • When should I expect a response from your customer service team?
    You should expect a call from a team member within 48 hours.
  • Can I return or exchange an item?
    All sales are final.
  • I am an international customer and live outside of the USA. Do I have to pay customs and taxes?
    You may be subject to customs and taxes and other fees depending on the country.
  • Do you ever do giveaways?
    Please follow our page on Instagram regarding giveaways.
  • What forms of payment are accepted?
    Visa, Mastercard, Discover, and American Express.
  • How many products can I order?
    As many as you like.
  • Are La'Monae products vegan?
    All of our lipsticks are vegan.
  • Enter your answer here
  • Are La'Monae products cruelty-free?
    None of our products are tested on animals.
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